Printer-friendly versionSend to friendSeems that the online retailers did not roll out the red carpet for buyers this year, despite a rough year for sales in general.The annual Foresee Results showed that more than one-third of the 40 online merchants surveyed finished with lower scores in retail satisfaction than they didduring the same period a year ago.CNET Report on the study.Get a free copy of the report from Foresee Results.